Sometimes it would be sent to your spam folder. Please search for "ieyebeauty" to find our emails, and put us to your whitelist.
And you can also find it on:
If you placed the order as a guest, go to AFTER SALES > TRACK MY ORDER PAGE and enter your order number and email.
If you placed the order as our member (or used social login), you can also go to MY ACCOUNT > VIEW ORDERS and click VIEW.
If you placed the order as our member (or used social login), you can also go to MY ACCOUNT > VIEW ORDERS.
If you placed the order as a guest, you can check the status on AFTER SALES > TRACK MY ORDER PAGE, click LIVE TRACK YOUR ORDER button after entering your email and order number.
If you placed the order as our member (or used social login), you can also go to MY ACCOUNT > VIEW ORDERS and click TRACK.
About delivery time:
Normally it takes 2 weeks by DHL Global Mail, or 1 week by DHL Priority to ship to American, European, and Australian countries.
If you are shipping to Asian countries, it should take 1-2 weeks by DHL Global Mail, or less than 1 week by DHL Priority / EMS Speed Post.
Some of the custom made contact lenses require more processing time, you can check the processing time on the product pages. It shows above the ADD TO CART button.
If it has been longer than the processing time showed it should be, please contact us.
There is also a slight chance that the post office delivered it to your neighbor.
Please let us know if you can't find it anywhere.