If you unluckily happen to receive lenses which make your eyes uncomfortable, or order a wrong lenses. Don't worry!
Contact us for the returns or refunds within 15 days.

Choose a topic:

– Return for refund (original purchase price only, shipping and handling is NOT refundable): 15 days from the Receiving date

– Return for replacement: Within 15 days from the Arrival date

Unless another return policy is indicated on the item, products sold by iEyeBeauty are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 15-day Money Back Guarantee. You may return the item(s) to us within 15 days of your purchase for a full refund for ANY REASON. Whether the product is defective, you simply changed your mind, or are just not satisfied with the product that you received, you are welcome to send it back to us for an exchange OR A FULL REFUND.

ALL LENSES HAVE TO BE INTACT IN THEIR SEALED VIALS. We cannot accept returns if you have opened the packaging even if the item was incorrectly sent due to concerns of hygiene. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.

If we happen to have sent you the wrong color, prescription or model, torn lenses, we will happily correct our mistake.Please contact us, explaining your situation.
You may need to take a picture of the mistake for proof, and some cases will require you mailing the parcel back to us. A replacement or refund will be sent without any charges. The replacement will be shipped by international registered air mail. If you need the replacement or refund, please contact us within 15 days of receiving them.